Cancellation, Rescheduling, Refund Policy and Make-up Policy
Withdrawals or rescheduling from any general class, workshop, project social, or private event 7 days prior to the start of the session will receive a full refund, minus a 5% processing fee. Cancellations or rescheduling occurring 2-6 days prior will receive a 50% credit refund to their account. Refunds will not be provided for cancellations or reschedules within 24 hours, no-shows, or same-day cancellations.
Annealed Studio makes a substantial investment when planning advanced technique workshops and vacancies can be hard to fill, even if there is a waiting list, so we must charge cancelation fees to offset the cost of these vacancies. Withdrawals or rescheduling from the advanced technique workshops 5 weeks or more before the start of the workshop will receive a full refund minus 10% processing fee. Cancellations or rescheduling less than 5 weeks before the start of the workshop will not receive a refund because they have already been invested in the course.
As a general rule students are not entitled to make-up classes that they miss. However, in some situations where the student is enrolled in a multi-week class and where there are additional sessions of that same class taking place in parallel on different week days or times, the student may arrange to attend a make-up session on a different day or during a different time slot. In these cases, the make-up sessions must be taken within the same semester as the missed class. At the discretion of the studio management, a student may be able to make-up up to 2 missed classes in a subsequent semester if the student registers for the same class in the next semester. This does not reduce the amount paid for the next semester, but instead enables the student to attend up to 2 additional classes during the subsequent semester. Make-up's are not guaranteed and can only be supported if there is an open seat in the desired class.
In the event a class is cancelled due to weather or instructor illness, a make up class will be scheduled between the instructor and class members.
We reserve the right to cancel or discontinue any class, workshop, or program, in which case you may choose to receive a refund, apply the credit towards a different session, or receive a tuition credit for future use. Tuition credits are valid for up to one year. Refunds will be issued within 30 days.
A non-refundable $100.00 deposit is required for all private party requests. If you have any additional questions or queries please email us at email@example.com.
FOR COURSEHORSE TICKETS ONLY: If you purchased your class on CourseHorse, then our Refund & Cancellation policy applies to your purchase. If you are entitled to a refund, or have any questions, please visit the CourseHorse site and contact their customer service team.
Liability Waiver and Photo Release
In consideration of being permitted by Travelling Goldsmith, LLC d/b/a Annealed Studio to participate in jewelry making classes, workshops and programs, I make the following agreement. I understand that the activity that I am participating in may be of a hazardous nature and/or include physical and/or strenuous activity, that serious accidents occasionally occur during this activity, and that participants can sometimes sustain personal injuries during this activity. Knowing the risks involved, I have nevertheless voluntarily applied to participate in this activity and I hereby agree to following: I will fully defend, indemnify, and hold Travelling Goldsmith, LLC, d/b/a Annealed Studio harmless from any and all claims, demands, losses, damage or injury of any kind arising out of my participation in activities at Annealed Studio. I agree to assume any and all risks of injury or death and to release and hold harmless Travelling Goldsmith, LLC d/b/a Annealed Studio, its officers, directors, members and managers, and all other members of its jewelry making school staff, whether contracted or employed, who might otherwise be liable to me. This agreement applies, without limitation, to the payment of fines, judgments, attorneys’ fees and related costs or expenses. I have the actual legal right and authority to make this agreement and to bind myself, my heirs, and assigns. For children or young people under the age of eighteen years, the signature of a parent or legal guardian is required. I hereby grant Travelling Goldsmith, LLC d/b/a Annealed Studio all rights and consent to copyright, use, re‐use, publish or re‐publish, copy, exhibit or distribute all photographs and/or video of myself to be used for the Travelling Goldsmith, LLC d/b/a Annealed Studio website and any Travelling Goldsmith, LLC d/b/a Annealed Studio educational, training or promotional electronic or printed material without restriction as to frequency or duration of usage and without compensation. This agreement contains the entire understanding and agreement of the parties relating to the matters specified in the agreement, and it supersedes any other verbal or written statements or agreements between the parties relating to such matters. This agreement will be governed by the laws of the State of New Jersey, without regard to conflict of laws principles. Any legal proceeding arising out of or relating to this agreement will be brought exclusively in either the federal court located in Newark, NJ or in the Superior Court of New Jersey, Union County, located in Elizabeth, NJ.